If a testing session needs to be paused, ensure that students navigate out of the test before locking it. DO NOT relock the benchmark if students are actively working on it. This could result in an auto submission of the assessment*.
The following notice will appear if there is an attempt to lock the assessment and there are assessments that have not been submitted:
It is recommended to lock the assessment after students finish the current question they are working on and navigate away from the assessment. This allows the student's progress to be saved, and they can resume from where they left off when the assessment is reopened.
*If any assessments are auto-submitted, the score may appear as a 0. The assessment is unable to be reopened after it is submitted and scored. Contact support@summitk12.com to request a reset for assessments impacted. Please provide the student’s district email address and the name of the assessment needing to be reset.